CHANGES TO COVID-19 MEASURES FROM 19th JULY 2021

HARROGATE
From 19th July England moves in to Level 4 restrictions with the government postion shifting to providing "cautious guidance for individuals, businesses and the vulnerable whilst prevalence is high". We will be doing our best to protect each other and our visiting customers by continuing to follow the measures below ourselves. We hope that as many of our customers as possible will do the same.

PEEBLES

From 19th July Scotland moves in to Level 0 restrictions. The requirement to wear a face covering in public settings, including retail, continues in this Level. Please continue to do so unless you are exempt.
 

CALL US

If you know what you want, you might find it useful to phone us first to check we have the item in stock. We can even have it ready and waiting for you at the till when you arrive- great for stocking up on regular purchases like care products or fuel. For time-consuming purchases like footwear and Páramo you may want to phone to book a no-obligation appointment. That way we know we can make time for you and you won't face a long wait if we're busy.

Harrogate: 01423 561592

Peebles: 01721 723590

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CLEANING

Enhanced cleaning is taking place of contact surfaces throughout the stores. We will be cleaning our hands between each customer. We have hand sanitiser available for use at clearly marked points close to the door, if you need it. Please moderate how much you handle the stock before you choose a purchase.

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FACE COVERINGS

Please continue to wear a face covering when you come in to our shops, unless you are exempt. We'll be wearing one too

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SOCIAL DISTANCING

We will be moderating the number of customers we allow in store to ensure that social distancing is maintained. The acceptable distance is subject to guidance from the governments in both countries we work in but we are currently operating to 2m. If you have to wait outside please do not block the passage of pedestrians and maintain social distancing on the pavement too.

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PAYMENT METHODS

We accept both cash and card payments but please consider using contactless or chip & pin payment methods wherever possible to minimise contact during the transaction. We have screens installed at our till points.

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